Refund Policy

At Sky9 Architechs, we strive to provide exceptional service and ensure client satisfaction. If for any reason you are not satisfied with our services, we are committed to addressing your concerns in a timely manner. Below are the details of our refund policy:

1. Project Cancellation

• Before Project Commencement: If you decide to cancel the project before any work has commenced, we will refund 100% of any deposits made, minus any administrative fees.
• After Project Commencement: If cancellation occurs after work has begun, refunds will be assessed on a case-by-case basis, taking into account the work completed and resources allocated.

2. Defective Services

• If you believe that our services do not meet the agreed-upon standards, please notify us within 14 days of project completion. We will assess the situation and, if necessary, offer a refund or rework the deliverables to meet your satisfaction.

3. Refund Request Process

• To initiate a refund request, please contact our office via email or phone. Provide your project details and reason for the refund request.
• We will acknowledge your request within 3 business days and begin the review process.

4. Timeframe for Refunds

• Once a refund is approved, it will be processed within 14 business days and credited back to the original payment method.

5. Non-Refundable Items

• Certain items, such as consultation fees and materials purchased specifically for your project, may be non-refundable.

6. Changes to the Policy

• Sky9 Architechs reserves the right to modify this refund policy at any time. Any changes will be communicated to clients promptly.

We value your trust and are committed to ensuring a positive experience. If you have any questions regarding our refund policy, please feel free to reach out to us.